If you feel you may physically harm yourself, or others: Click here for a list of crisis support resources
If you see a threat of physical harm, including self-harm:
- 1. Treat all claims seriously
- Many threats are empty, but leave that evaluation to Wikimedia Foundation staff.
- If you are in immediate danger, call your local emergency services.
- 2. Contact the Wikimedia Foundation
- Immediately email
emergencywikimedia.org
with details of the threat.- Alternatively, if you have an account with email enabled, you can click here to contact the Wikimedia Foundation.
- This address is for threats of physical harm (including self-harm) only. For other concerns, see Wikipedia:Contact us.
- Include the name of the page where you saw the threat (or a URL or diff).
- This address is monitored around the clock. Staff will typically acknowledge your email immediately. (Check your junk folder.)
- Do not email other addresses or telephone the Wikimedia Foundation, as this creates confusion.
- Staff will take appropriate action, such as tracing locations and contacting authorities.
- Immediately email
- 3. Contact administrators
- In addition to emailing the Wikimedia Foundation as above, notify Wikipedia administrators privately.
- Even if you are an administrator, notify other administrators.
- Use email, IRC, Discord, or other low-visibility methods, not high-traffic noticeboards or popular talk pages.
- If in doubt, the primary method is to join #wikipedia-en-revdel connect. Click the green connect button to launch web-based IRC.
- In addition to emailing the Wikimedia Foundation as above, notify Wikipedia administrators privately.
Advice for administrators
- Threats of suicide or other self-harm require discretion on the question of blocking but generally, specific threats should be removed (with a thoughtfully worded edit summary) and revision deleted, pending oversight.
- Threats against others should be met with blocking (generally including removal of talk page access) and possibly blocking email as well. Such threats should be blanked; consider applying revdel as well.
- Request oversight (suppression) of any post containing personal information.
- If in doubt, email the office at
emergencywikimedia.org
; stay off high-traffic noticeboards.
External links
- A behind the scenes look at the Wikimedia Foundation's emergency response system, User:Mdennis (WMF), September 22, 2014
- Threats of harm - global guidance from Meta