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Wikimedia's volunteer response team (OTRS) handles copyright permissions, email inquiries from the public, reuse inquiries, article errors, and a wide range of non-public inquiries. The email service is operated and managed by a cross-project team of volunteers at the Meta-Wiki level and not by the English Wikipedia community. Actions by OTRS volunteers on English Wikipedia are ultimately subject to review by the Arbitration Committee. Please be aware that there is sometimes a backlog in processing tickets sent to the permissions-en queue. This backlog is currently 49 days.
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Issue(s) with "Dogs 2C's" photo submissions?
OTRS, I helped "Dogs 2C" upload photos of his Honda Ridgeline—at File:2017 Honda Ridgeline RTL-E bed with full-size spare-2.jpg and File:2017 Honda Ridgeline RTL-E Bed-with full-size spare.jpg—using previously acceptable processes to OTRS. What has changed or is no longer acceptable that leads you to having problems with these photos he wants to make available on Wikipedia? Please let me know what's wrong so I can help "Dogs 2C" fix whatever the problem appears to be; Wikipedia's processes are quite confusing to many who do not regularly contribute. --McChizzle (talk) 14:27, 23 March 2019 (UTC)
- I am an OTRS agent, but not experienced enough to make a definitive call here. I see no reason these images could not be accepted under a self made/public domain license I looked at the tickets and was going to accept them under those tickets, problem is those tickets list specific filenames, because of that fact I'm unwilling to do so. Maybe an OTRS Admin or more experienced agent can comment here. Thanx, - FlightTime (open channel) 15:22, 23 March 2019 (UTC)
- "...list specific filenames...?" That has been something that OTRS agents have requested be included for years now, in order to make it easier for OTRS agents to find the image(s) and tie them to the release email. This is very strange and confusing. What's the next step? We should not just leave these images hanging out there unresolved. --McChizzle (talk) 16:37, 23 March 2019 (UTC)
- The only issue that I see is that the permission statement specifies File:2017 Honda Ridgeline RTL-E bed with full-size spare-2.jpg✓ and File:2017 Honda Ridgeline RTL-E bed with full-size spare-1.jpg✗ instead of File:2017 Honda Ridgeline RTL-E Bed-with full-size spare.jpg. — JJMC89 (T·C) 19:30, 23 March 2019 (UTC)
- I see. The filename has been changed by an admin to File:2017 Honda Ridgeline RTL-E Bed-with full-size spare-1.jpg. Will you accept that? --McChizzle (talk) 21:25, 23 March 2019 (UTC)
Done - FlightTime (open channel) 21:31, 23 March 2019 (UTC)
- I see. The filename has been changed by an admin to File:2017 Honda Ridgeline RTL-E Bed-with full-size spare-1.jpg. Will you accept that? --McChizzle (talk) 21:25, 23 March 2019 (UTC)
- The only issue that I see is that the permission statement specifies File:2017 Honda Ridgeline RTL-E bed with full-size spare-2.jpg✓ and File:2017 Honda Ridgeline RTL-E bed with full-size spare-1.jpg✗ instead of File:2017 Honda Ridgeline RTL-E Bed-with full-size spare.jpg. — JJMC89 (T·C) 19:30, 23 March 2019 (UTC)
- "...list specific filenames...?" That has been something that OTRS agents have requested be included for years now, in order to make it easier for OTRS agents to find the image(s) and tie them to the release email. This is very strange and confusing. What's the next step? We should not just leave these images hanging out there unresolved. --McChizzle (talk) 16:37, 23 March 2019 (UTC)