Wikimedia's volunteer response team (OTRS) handles copyright permissions, email inquiries from the public, reuse inquiries, article errors, and a wide range of non-public inquiries. The email service is operated and managed by a cross-project team of volunteers at the Meta-Wiki level and not by the English Wikipedia community. Actions by OTRS volunteers on English Wikipedia are ultimately subject to review by the Arbitration Committee. Please be aware that there is sometimes a backlog in processing tickets sent to the permissions-en queue. This backlog is currently 60 days.
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Noticeboard archives
File:IBM 2501 punched-card reader.jpg[edit]
I forwarded the permissions twice ( or maybe three times)... Peter Flass (talk) 21:28, 2 October 2016 (UTC)
- Reference: 2016091310010436, 2016090510013609, 2016072710022946
@Peter Flass: The permissions backlog is currently 54 days so it may take some time to fulfill the permissions. — Music1201 talk 17:47, 6 October 2016 (UTC)
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- @Peter Flass: If you receive a conformation response, then no further submissions are necessary. I have merged all three tickets into OTRS ticket # 2016072710022946 so now this is the only ticket number you need to reference. I have replied to the email used for your submission, as more specific information is required. Mlpearc (open channel) 18:14, 6 October 2016 (UTC)
- Thank you. Peter Flass (talk) 22:55, 6 October 2016 (UTC)
- @Peter Flass: If you receive a conformation response, then no further submissions are necessary. I have merged all three tickets into OTRS ticket # 2016072710022946 so now this is the only ticket number you need to reference. I have replied to the email used for your submission, as more specific information is required. Mlpearc (open channel) 18:14, 6 October 2016 (UTC)
Undeleting a photo file
Hi, I was finally able to get in writing permission from the photographer to use his photo. Unfortunately, in the meantime, the file was deleted. Can the picture be undeleted now that a permission in writing exists? Here is the file name: File:Vladislav Doronin with wood panel background (2).jpg and the URL: https://commons.wikimedia.org/wiki/File:Vladislav_Doronin_with_wood_panel_background_(2).jpg. The letter from the photographer should have already been sent to permissions-commons. Thanks. Prazed135 (talk) 11:13, 10 October 2016 (UTC)
- I am not an OTRS agent, but I know that the handling of OTRS permissions may take several weeks up to months because this is entirely done by volunteers in their spare time. Once the permission email has been processed, the file will be restored at Commons, so please be patient. De728631 (talk) 12:04, 10 October 2016 (UTC)
- I would suggest that the time a photo is retained before being deleted be adjusted to agree more closely with the time it takes to check the permissions, so it wouldn't have to go thru the deletion-restoration process. If it takes a couple of months to check, don't delete the photo sooner. Peter Flass (talk) 13:07, 10 October 2016 (UTC)
- You may want to suggest this at Commons:OTRS/Noticeboard since most free files are now being kept at Commons anyway. Here, at Wikipedia, we have a Category:Items pending OTRS confirmation of permission for over 90 days (and longer) but it is mostly populated with permissions for article texts. De728631 (talk) 14:29, 10 October 2016 (UTC)
- That proposal is unlikely to pass if you make it... the correct procedure is to document permission before uploading. Images on Commons marked as template:OTRS pending are not routinely deleted before their purported tickets are older than the backlog. Storkk (talk) 14:51, 10 October 2016 (UTC)
- I would suggest that the time a photo is retained before being deleted be adjusted to agree more closely with the time it takes to check the permissions, so it wouldn't have to go thru the deletion-restoration process. If it takes a couple of months to check, don't delete the photo sooner. Peter Flass (talk) 13:07, 10 October 2016 (UTC)